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If you are unable to access your account please call our offices at 800-821-7530 or you may email us at gma@grantmercantile.com for assistance. Office hours are Monday-Friday 8:00 a.m. to 4:30 p.m. PST, excluding Holidays. This site is not intended for anyone under the age of 18, Our organization does not market to anyone under the age of 18 and while there is not mature content contained within this site, there is also no content desinged for anyone under the age of 18.